Legal Terms, Privacy Policy & Disclosures

Last Updated: December 10, 2025

Sprint Relay LLC ("Sprint Relay," "we," "us," or "our") operates sprintrelay.co and provides fractional CTO/CPO consulting services. By accessing our website or engaging our services, you agree to these combined terms.

1. Terms of Service

1.1 Services

Sprint Relay provides technology consulting, product strategy, and engineering leadership services on a fractional basis. All services are subject to executed Master Services Agreements and Statements of Work.

1.2 No Guarantees

Our consulting services are provided on an advisory basis. We make no guarantees regarding specific business outcomes, revenue increases, or project success. Results depend on factors outside our control.

1.3 Client Responsibilities

You agree to: (a) provide accurate information; (b) respond to requests in a timely manner; (c) maintain confidentiality of any proprietary materials we share; (d) pay invoices within agreed terms.

1.4 Intellectual Property

Pre-existing IP remains with its original owner. Work product created specifically for you under a signed agreement becomes your property upon full payment, unless otherwise specified. Our methodologies, frameworks, and general knowledge remain our property.

1.5 Termination

Either party may terminate services per the terms of the executed agreement. You remain responsible for payment of services rendered prior to termination.

1.6 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPRINT RELAY'S LIABILITY SHALL NOT EXCEED THE FEES PAID FOR SERVICES IN THE THREE MONTHS PRECEDING THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

1.7 Governing Law

These terms are governed by the laws of the State of Michigan, USA, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of Oakland County, Michigan.

2. Privacy Policy

2.1 Information We Collect

Information You Provide:

Contact information (name, email, phone, company)
Business information for service delivery
Payment information (processed by third-party providers)
Communications with us

Automatically Collected:

IP address, browser type, device information
Website usage data (pages visited, time on site)
Cookies and similar technologies (see Section 3)

2.2 How We Use Your Information

Deliver consulting services
Communicate about projects and services
Process payments
Improve our website and services
Comply with legal obligations
Send occasional marketing communications (you may opt out)

2.3 Information Sharing

We do not sell your personal information. We share data only with:

Service providers (hosting, email, payment processing) under confidentiality obligations
Professional advisors (lawyers, accountants) when necessary
Law enforcement or regulatory bodies when legally required
Successors in the event of a business transfer

2.4 Data Security

We implement reasonable security measures including encryption, access controls, and secure protocols. However, no method is 100% secure, and we cannot guarantee absolute security.

2.5 Your Rights

All Users:

Access your personal information
Request corrections to inaccurate data
Request deletion of your data (subject to legal retention requirements)
Opt out of marketing communications

California Residents (CCPA/CPRA):

Right to know what personal information is collected
Right to deletion
Right to opt-out of sale/sharing (we do not sell data)
Right to non-discrimination for exercising rights

EU/UK Residents (GDPR):

Right to access, rectification, erasure, restriction
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with supervisory authority

Canadian Residents (PIPEDA):

Right to access personal information
Right to challenge accuracy
Right to withdraw consent

To exercise rights, contact: info@sprintrelay.co

2.6 Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations (typically 7 years for business records). You may request earlier deletion subject to legal requirements.

2.7 International Transfers

Your information may be processed in the United States. By using our services, you consent to this transfer.

2.8 Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

3. Cookie Consent & Usage

When you first visit our website, a cookie consent notice appears. By clicking "Accept," you agree to our use of cookies and similar technologies as described below. Your choice is stored locally so the notice does not repeat on subsequent visits.

3.1 What Are Cookies

Cookies are small text files stored on your device that help websites function and remember preferences. We also use browser storage (e.g. local storage) to remember your cookie consent.

3.2 Cookies and Technologies We Use

Strictly necessary / functional:

Consent preference: We store your acceptance of this cookie policy (e.g. in local storage) so we do not show the consent banner again.
Forms: Our contact and questionnaire forms are handled by Formspree. Formspree may use cookies on their services; we do not set first-party cookies for form submission.

Third-party services:

Google Fonts: We load the Instrument Sans font from Google. Google may collect your IP address and use cookies in accordance with Google's Privacy Policy.
External links: Our site links to third-party sites (e.g. LinkedIn, Google Calendar). Those sites may set their own cookies; we do not control them.

We do not currently use analytics, advertising, or marketing cookies on this website.

3.3 Your Cookie Choices

You can accept cookies via the consent banner when you first visit. You can also control or delete cookies through your browser settings. Disabling or blocking cookies may affect how the site looks or functions (for example, fonts may not load).

3.4 More Information

For questions about our use of cookies, contact us at info@sprintrelay.co. For Google's policies, see Google Privacy Policy and How Google uses cookies.

4. Legal Disclaimers

4.1 Professional Advice Disclaimer

Our consulting services are based on our experience and expertise but do not constitute legal, financial, or accounting advice. Consult appropriate licensed professionals for such matters.

4.2 No Client-Advisor Privilege

Communications with Sprint Relay do not create attorney-client privilege or similar protected relationship.

4.3 Case Studies and Testimonials

Any results, case studies, or testimonials represent specific client experiences and do not guarantee similar outcomes. Past performance does not indicate future results.

4.4 Website Content

Website content is for informational purposes only and may contain errors or be outdated. We do not warrant the accuracy, completeness, or timeliness of any information.

4.5 External Links

Our website may link to external sites. We are not responsible for the content, privacy practices, or accuracy of external websites.

4.6 Technology Limitations

We provide reasonable efforts in service delivery but cannot guarantee uninterrupted service, error-free results, or that our recommendations will achieve desired outcomes.

4.7 Changes to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services or website at any time without notice.

5. General Provisions

5.1 Updates to This Policy

We may update these terms periodically. The "Last Updated" date indicates the latest revision. Continued use constitutes acceptance of changes.

5.2 Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

5.3 Entire Agreement

For clients with executed agreements, those agreements govern and supersede any conflicting terms here.

5.4 Contact Information

For questions, concerns, or to exercise your rights:

Sprint Relay LLC
Email: info@sprintrelay.co
Website: sprintrelay.co

5.5 Consent

By using our website or services, you acknowledge that you have read, understood, and agree to these terms and policies.